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We ship most orders within same business day, some others are shipped within 2 business days. Tracking number will be sent to customer via email. Please also check SPAM mail as well. Please use the tracking ID we provide to check the status of your order, there may be some delay on weekends and public holidays.
All tracking numbers are activated in 24 hours in the database of the shipping companies. If you are not able to track your order when you get your tracking number, it may be because the delivery company has not processed it inside their database system yet. Please allow 2-4 business days from the time you received you’re tracking number to the time you can track it online.
Major delay may occur during COVID-19 for international orders.
Most of our packages are shipped via EMS and DHL. Tracking numbers issued by EMS start with either EA or EB and end with CN.
You can track EMS shippments through your national postal service website:
For all other countries if you don’t know your national postal service website you can find it here: http://www.postoffice.com
DHL: A DHL tracking no. has 10 numbers (10 digits) & packages can be tracked at: