Refund Policy

 

We refund fully, 30-Day Money Back Guarantee

 

If for any reason you are not happy with the product you receive, you are welcome to return it for a full refund within 30 days from the date receipt of your shipment. Policy details subject to change without notice.

Products must be returned in the original condition and packaging, in saleable condition, and with the invoice (either the original or a copy). All items sent back to us must be in their original condition without missing parts, i.e. not worn, altered or washed, with all tags attached.

Refund credit will not include any original shipping and processing charges unless the products are damaged when you receive them. Your credit will appear after we receive and process your returned item, as long as the item meets all criteria stated in this return policy.

Credit card companies vary on the time it takes for refund credit to appear in their customers' account balance. Please allow 1 to 3 billing cycles for any refund to show up on your statement.

How do I start the return / refund process?

Contact us and confirm the purchase is entitled to return/refund before sending it back! We will send you the return shipping address once confirmed.

Please note return shipping cost is not covered in our return/refund policy; Customers need to pay the return shipping postage at their own cost.